The ISO 9000 family is a Global standard that represents customer requirements, service and satisfaction. TechReset (formerly OEM Corporation), a provider of secure and sustainable end-of-life IT management services, has garnered another international accolade, earning the ISO 9001 management system certification that acknowledges its careful and detailed approach throughout all facets of customer engagement.
Combined with its existing ISO 14001 certification (environmental management standard), TechReset has earned the highest level of approval required in the ITAD (Information Technology Asset Disposition) industry to provide the most advanced end-of-life technology disposal available to date.
The two certifications represent TechReset’s ability to deliver quality customer care and environmental management in the most effective and safest ways possible.
“Dedication and perseverance continue to drive our customer service team – and by that I mean every staff member at TechReset,” says Jack McSorley, Founder and Chief Executive Officer of TechReset. “Our commitment to working towards a waste-free ecosystem means customer service is essential to meeting important, mutual goals.”
The ISO 9001 certification of TechReset comes on the heels of the Computer Dealer News announcement that TechReset has made their Top 100 Solution Providers list for the second year in a row.