Decommissioning a Call Centre

Your Call Centre Equipment Is More Valuable Than You Think

The growth of low-cost call centre services and the increased pressure to stay in profit have led many organizations to rethink their strategy around call centres. Many businesses are now choosing to outsource it to specialist providers instead of running their own call centre with the overhead of personnel and IT equipment costs.

While this can improve customer service and reduce operating costs, it leaves behind surplus IT and telephony equipment. You might think the equipment has no value, particularly if you bought the assets several years ago, but you’d be wrong.

There is a good resale market for disposing of unwanted technology items. This can provide you with a financial return on your original investment, but you need help to get the best price

IT asset disposal (ITAD) can be challenging if you are not used to doing it. There are many things to consider,

  • Getting the best price for your IT assets to maximize your ROI
  • Data protection and data security requirements
  • Federal and provincial regulations
  • Environmental considerations

The good news is that TechReset is here to help you navigate decommissioning a call centre

IT Asset Disposition

See how we can help decommission your call centre

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Our Services

TechReset can help you get the maximum return from your previous investments while ensuring that you comply with data protection legislation. Our expert team will work with you to design the best approach for your particular circumstances, seamlessly blending which of our services are most appropriate for your needs. Here are some of our professional services:

On-Site device removal

Our experienced and fully insured technicians will safely uninstall and remove the unwanted call centre equipment from your workspaces. We will then securely transport the assets to our facilities for processing.

Product auditing

TechReset will evaluate your surplus assets and provide a comprehensive report on their condition and value. This will help you to assess your expected financial return.

Secure data erasure

We guarantee to remove all data, ensuring that you comply with data protection legislation, using world-class data erasure techniques to ensure that your information is completely removed from your devices.


TechReset are experts in turning old equipment into saleable items. Our commitment to redeployment uses the best practices in the industry to evaluate, sort, and salvage inventory to create value.

Zero landfill initiative

We strive to limit the environmental impact caused by IT equipment that has been disposed of improperly. More than 90% of the equipment we recover is resold, repurposed, or donated to worthy causes.

TechReset uses the best practices in the ITAD industry to provide you with income from your surplus call centre equipment, using our smart, secure solutions for your equipment and data.

Our commitment to redeployment uses the best practices in the industry to evaluate, sort, and salvage inventory in an ethical way will also give you the peace of mind that you have helped save the planet.

Decommissioning a Call Centre

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